Welcome to
Owl Party Rentals

Serving North Texas Areas

Photo booths

Frequently asked questions

Explore the FAQs to ensure you're well-prepared to book your party gear with us.

FAQ

  • Payment is due after we come to set up or you come and pick up. We also require you to sign our contract that outlines the fees and legal stuff for our company.

  • We understand Texas. Hail, Wind, tornados and more. Free to book and cancel.

  • In the event that party rental items are damaged or stained during your event, please inform us as soon as possible. Our team will assess the extent of the damage or staining, and you may be charged for any necessary repairs or replacements. We recommend reviewing our rental agreement for specific terms and conditions related to damage and stains. We understand that accidents can happen, and we appreciate your timely reporting of any issues to help us ensure the quality of our rental items.

  • Yes, you can make last-minute additions or changes to your party rental order, subject to item availability. If you realize you need additional items or want to modify your order, please contact our team as soon as possible. We'll do our best to accommodate your requests and update your order accordingly. Keep in mind that last-minute changes are subject to availability, so it's a good practice to reach out to us well in advance of your event to ensure that we can meet your requirements. We're here to help you create the perfect party setup.

  • Mud, Holes, and if pit balls are scattered when we get there are all $50. We want to try to make it as cheap as possible (with delivery) but sometimes these happen that delay us to get to another customer. 

  • Yes, and if you did too i'll give you a 20% discount.

  • Free Cancellation up to date before booking. Owl Party Rental reserves the right to refuse service or cancel any rental at our sole discretion if a customer engages in inappropriate, aggressive, disrespectful, or unsafe behavior toward our staff, property, or other clients. This includes, but is not limited to, verbal abuse, harassment, threats, or failure to follow rental policies. In such cases, any deposits paid may be forfeited, and further action may be taken to protect our business and staff.